Privacy Policy

Last Updated: December 2024

Hackett Consulting, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out a contact form or schedule a consultation
• Subscribe to our newsletter or communications
• Engage our consulting services
• Communicate with us via email, phone, or other means

This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and general location
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Deliver consulting services and fulfill contractual obligations
• Send relevant communications about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., email services, scheduling tools, website hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. We may use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site

Your California Privacy Rights

If you are a California resident, you have the following rights under CCPA/CPRA:

• Right to Know: Request information about what personal data we collect, use, and disclose
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the sale or sharing of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at info@hackettconsulting.co. We will respond to verifiable requests within 45 days.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Client engagement records are typically retained for 7 years after the conclusion of services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Hackett Consulting, LLC.
Email: info@hackettconsulting.co
San Francisco Bay Area, California